Slots FAQ's

How do I install the Slots CD?

1. Put the disk in the CD-ROM drive and shut it.
2. Double click on the icon on your Desktop.
3. Double click the Install Masque Slots icon.
4. Click on the Install button.
5. When it is finished, click on the quit button.

How can I play the Slots game?

To play the game (assuming the installation was successful) you should:

1. Put the disk in the CD-ROM drive and shut it.
2. Click on the Masque slots icon on your desktop.

Why doesn't Purple Passion pay the correct amount for the top jackpot?

We have corrected this problem with the update to version 1.0.6. To get this update, click here.

Why doesn't it show the new version number of the game in help menu, about... menu choice after I update Slots?

You may have installed the Slots game in more than one place on your computer. To find out, do a search for the file called slots. Delete all but one of them and then run the update. To get this update, click here.

Why doesn't the "Blackjack" slot machine payout correctly?

The blackjack machine's pay table is different from any other machine. It shows most if the payouts as Dollars, not credits. This means if it says that you will be paid out $1000 for a combination, you will only get 200 coins. This is because the machine only accepts $5 coins.

How can I make the reels larger?

The best way to enlarge the reels (by changing the screen resolution) is to change it to 640 X 480.

Why won't it keep an accurate bankroll from day to day?

We have corrected that problem with the update to version 1.0.6. To get this update, click here.

Why does it ask for the CD when I already have it in the drive?

Make sure that there are not any scratches or smudges (fingerprints) on the shiny side of the disk. Remove any that you find with a soft cloth. If you still cannot play you should exchange the disk for a new copy. Please send the CD to:

Masque Returns
8400 Park Meadows Dr
Lone Tree, CO 80124

Do I have to have the CD inserted in the drive when I play the game?

Yes, you must insert the CD in order to play. The game is built that way.

Why did my credits change when I switched slot machines?

We have engineered the program to have the machines cash out when you select a new machine. This was done to make it similar to the casino. If you change machines at a casino you have to cash out of one and then put the money into another. Usually when you start playing a machine, you put in the default (set) amount.

The player bankroll indicates what you have at any time. It includes the amount shown on credits. You can also get your net winnings over time from Player Stats in the Game menu.

If you have any other customer support questions, please contact Masque Publishing via email at support@masque.com .