Masque IGT Slots & Multiplay Video Poker FAQ's

How do I install the Masque IGT Slots & Multiplay Video Poker CD?

Instructions for XP systems:

1. Put the disk in the CD-ROM drive and shut it.
2. Click on start and then click on My Computer.
3. Right click the Slots MPVP icon.
4. Left click the word "Open."
5. Double left click the "Setup" file.
6. That should start the installation

Instructions for all other Windows versions:

1. Put the disk in the CD-ROM drive and shut it.
2. Double click on the <My Computer> icon on your Desktop.
3. Right click the Slots MPVP icon.
4. Left click the word "Open."
5. Double left click the "Setup" file.
6. That should start the installation

How can I play the IGT Slots game?

To play the game (assuming the installation was successful) you should:

1. Put the disk in the CD-ROM drive and shut it.
2. Click on <Start>.
3. Go to < All Programs>.
4. Go to <Masque Slots IGT>.
5. Click on Masque Slots IGT

Note: If you have many items on your <Start Menu> and you can't see it on the list, then look at the very bottom of the list for a small black arrow pointing downwards. Go to that black arrow, to view the bottom of the list.

Why does the machine pay out a jackpot every 20 spins?

We have corrected this problem with the update to version 1.0.1. To get this update, click here.

What is the version number of the game?

To find out, go to any machine and pull down the Game menu and click on About....

Why have I lost sound in the game?

You need to update your sound card driver.

You can find links to all the sound card manufacturers here .

NOTE: You will be required to register to enter, but there is no charge to get the drivers

Why aren't the game screens centered on my monitor?

To reset the screen location:

1. Turn off the game.
2. Click on <Start> and then on <Run>.
3. In the <Run> box type regedit and click on OK.
4. Click on the + in front of HKEY_CURRENT_USER.
5. Click on the + in front of Software.
6. Click on the + in front of Masque.
7. Right click on the Slot folder and left click on delete.
8. Answer yes and then close the window
9. Restart the game, your screen should now be centered.

Why does it ask for the CD when I already have it in the drive?

Make sure that there are not any scratches or smudges (fingerprints) on the shiny side of the disk. Remove any that you find with a soft cloth. If you still cannot play you should exchange the disk for a new copy. Please send the CD to:

Masque Returns
8400 Park Meadows Dr
Lone Tree, CO 80124

Do I have to have the CD inserted in the drive when I play the game?

Yes, you must insert the CD in order to play. The game is built that way.

Why is the movement of the reels jerky?

You need to update your video card driver as follows:

Most video cards today are made by one of 3 manufacturers, NVidia, ATI Technologies, and Matrox. Here are the links to the drivers from those companies:

• NVidia
• ATI Technologies
• Matrox

If you have an older video card from a different manufacturer, you can find it here .

NOTE: You will be required to register to enter, but there is no charge to get the drivers

If you have any other customer support questions, please contact Masque Publishing via email at support@masque.com .