Why are some of the tables on the list "grayed out"?

The list will only show the games that you've got enough money to play. For example, when you first arrive at the casino, you have enough to play in everything except the World Series of Poker. If you lose enough money, more of the games become grayed out.

What do I do when I run out of money?

There are 3 ways to get more money:

1. Start a new character.
2. Walk out of the casino and raise money at the travel agency or the pawn shop.
3. Check out of the hotel, fly home, and return "next year" with another $5000.

I'm stuck in the Satellite tournament or the World Series tournament, and I want to leave to play other games.

When you start in a true tournament, you have to stay in it until you win it all or lose. You can take a break at any time, but your character will stay in the tournament until his or her fate is decided. If you just want to play other games for fun during a break, start another character.

The computer does not read/call the hands correctly in Omaha Hold'em?

This is a common mistake people make when playing Omaha Hold'em. The rules are as follows:

Each player receives four cards face-down as their starting hand. Five common cards, dealt to the board, are used by all players. When the hand is over, each player must use EXACTLY two cards from his hand and EXACTLY three from the board to obtain his highest poker hand.

You can read more about the rules of Omaha Hold'em in the Help Menu for the game.

I was able to install from the CD-ROM, but when I play, the game doesn't recognize that I have the World Series of Poker Deluxe CD in my CD drive.

A handful of Macintosh users with unusual CD-ROM drives have reported this problem. Contact us for a fix to help the game find the CD drive on these systems.

I see the error message "Could not find Microsoft C Runtime Lib" or "Could not find Microsoft Portability Lib".

Turning on virtual memory solves this problem. To turn on virtual memory, click on the Apple and click Control Panels. Then double-click Memory and turn on Virtual Memory and provide it at least 16 MB. On some Macs, you may have to restart for the change to take effect.

I see the error message "QuickTime Library not installed."

The QuickTime extension comes with the Mac, but you may need to enable it. Click on the Apple and click Control Panels. Then double-click Extensions or your system's equivalent, and enable QuickTime.

Other strange things are happening.

Clean the CD's shiny side so there are no scratches, fingerprints, or dust to block any of the files. Run Apple's Disk First Aid (came with the System) or Norton Utilities (if you've got it) to check your hard drive for file corruption. Then try deleting the game by dragging it into the trash and emptying the trash, then reinstalling from the CD.

If you still see problems, try restarting your machine with the extensions off by holding the shift key as you restart. Then enable the QuickTime extension (details in the question above) and see whether that works. If so, one of your system's extensions is causing the conflict.

If you have any other customer support questions, please contact Masque Publishing via email at support@masque.com .