Masque Publishing
Masque Publishing
Masque Publishing
Masque Publishing
Masque Publishing

Privacy & Cookies Policy

Introduction

Masque Publishing, Inc. ("We" or "Us") develops, publishes, and licenses games and gaming equipment for computers, mobile devices, and casinos. This policy applies any time you use Our Products and Services, such as our PC/Mac programs, mobile applications, gaming equipment, and web sites.

If you do not consent to this policy, do not use or provide any information to Our Products and Services. If you also want your existing personal information removed, contact privacy@masque.com.

Information We Collect

As you use Our Products and Services, we may record logs that collect non-personal information about your browser, computer, network address, or mobile device. If you are signed in, we may also record logs that collect and track personal information about your account activity. These logs are retained for less than a week and are used to maintain the reliability of our systems and identify issues that could occur with your account, such as missing credits.

When signing into Our Products and Services, we may ask you to share your name, email address, and password with us. If you sign in using a social network, such as Facebook or Microsoft Account, we may also collect your social network ID and store a token representing your social network account. This personal information is used to uniquely identify you and secure your access to Our Products and Services.

We may also collect your public name and profile picture link from you or your social network public profile. If you or your social network account provides this personal information, we may display it to you to help you identify your account, and to others using Our Products and Services when you use social features like multiplayer games, chat, and high scores lists.

If you make a purchase from us, we may collect an invoice of your purchase, including the purchaser and product details. If the product requires shipping, the invoice will also include the shipping details, and will be provided to the shipping agency chosen to deliver your product.

If you request and enable mobile or web site notifications, we may store a token to send them. If you request email notifications, we may use the email address you or your social network provided to deliver them.

If you opt-in to receive marketing email from us, we may share your opt-in email address with third-party bulk email providers to deliver the email. You may unsubscribe using the link provided in the marketing email.

If you contact us directly via email, telephone, text messaging, social network, or similar communication services, we may track your request in Customer Relationship Management Systems to assist you with your inquiry, including relevant personal information from Our Products and Services and additional personal information provided by you on a voluntary basis.

Security of Collected Information

We limit the personal information we collect in accordance with this policy and take appropriate measures to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. For example, we do not collect or store your financial information, such as credit card number and billing address. Instead, Our Products and Services automatically direct you to approved payment processors that are certified to manage your financial data securely, such as Google Play, App Store, Amazon, Authorize.net, and PayPal.

We urge you to take appropriate steps to secure access to your account on Our Products and Services, such as signing out of Our Products and Services after use, not sharing your passwords, and protecting your social network accounts from unauthorized access. Since email, telephone, text messaging, social network, or similar communication services may be insecure, we discourage you from providing personal information to anyone in this manner.

No product or service can be guaranteed to be completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other data breaches will never occur and that third parties will never be able to overcome those measures or use information we collected for improper purposes. For that reason and to protect the integrity of your account on Our Products and Services, we may backup, encrypt, and archive your personal information for a period up to 6 months. Access to the decryption keys is only allowed by approval of our Data Protection Officer.

If we believe that a data breach of your personal information has occurred, or we recover your personal information from an encrypted archival backup, we will use your email address to notify you.

Sharing Information

Information that we collect in our Customer Relationship Management Systems, which are independent of Our Products and Services, may be disclosed to third parties to assist us in providing products and/or services to you, such as those involved with: credit card processing, sending postal mail, analyzing data, and marketing. Such third parties may have access to your information, but only as necessary to perform their functions.

Except as described in this policy and required by applicable law, we do not share personal information with third-parties.

Third-Party Links and Content

When you choose to make a purchase using Our Products and Services, you are also agreeing to the policies of our payment processor.

When you receive opt-in marketing email, you agree to the policies of the email provider we used to deliver the message. If you do not agree to their policies, you should unsubscribe using the link provided in the marketing email.

Our Products and Services may display links to third-party web sites and content from third-party advertisers. These have their own independent privacy policies, and we have no responsibility or liability for their content.

Our Products and Services may display content shared by you and other account holders or provided by social networks, such as player names, profile pictures, and chat messages. You should be aware that any content you share may be viewed, collected, or copied by others using Our Products and Services. While sharing of content by our account holders is an intended social activity, such content should not be considered part of Our Products and Services and we reserve the right to remove it without notice. If you have any concerns, please contact abuse@masque.com.

Cookies Policy

Our Products and Services, like many others, use small files called cookies to help us customize your experience. A cookie is a small data file that is transferred to your computer or your mobile device by Our Products and Services, to store basic settings such as preferences. When you use Our Products and Services, these cookies may be transmitted back to us.

We use anonymous cookies to help us improve the features and performance of Our Products and Services for everyone. For example, we use Google Analytics to improve our products, and personal information is not included in the data collected.

We use cookies with personal information only when necessary to uniquely identify you and help you use Our Products and Services. For example, we use cookies to allow you to quickly sign into your Facebook account.

Our Products and Services may also include third-party advertisements that use their own cookies, typically for tailoring recommendations to your interests and web sites you visit. We do not provide personal information to third-party advertisers.

Cookies can be disabled at any time by changing your web browser’s options to stop accepting cookies, to prompt you before accepting a cookie from the websites you visit or limit the type of cookies you allow. Most browsers also allow you to clear your history to remove cookies. If you do not accept cookies, however, you may not be able to use all features, portions or functionalities of Our Products and Services. Mobile applications may also use cookies, which can be cleared by removing the application from your mobile device. If you would like assistance removing any of our cookies, contact support@masque.com.

Children

Our Products and Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to Our Products and Services. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact privacy@masque.com.

Contact Us

You can contact privacy@masque.com at any time to:

• Request access to information that we have about you.
• Correct any information that we have about you.
• Delete any information that we have about you.

For all other concerns, please contact info@masque.com.

Changes to This Policy

We may modify this policy at any time and will note any recent changes below. If we make any material changes to this policy, we will ask for your consent when you use any of Our Products and Services affected by the change and use your email address to notify you.

• May 25, 2018: Updated to meet current industry standards.
• April 7, 2011: General updates for relaunch of www.masque.com.
 
Masque Publishing
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